Terms & Conditions of Service

1. Definitions

"Services" means any production services, training programs, workshops, masterclasses, online courses, or other services provided by The Company to The Client.

"Standalone Showreel" means showreel production services purchased independently of any training program, as described in Part C.

"Screen Academy" means The Company's Screen Craft Intensive and Foundation programs and any other structured training program offered under the JJ Splice Screen Academy brand, including all modules, workshops, masterclasses, and associated production, as described in Part B.

"Showreel Scene" means a fully produced, directed, and edited dramatic scene created by The Company for The Client's professional showreel.

"Workshop Material" means any video, audio, or photographic recordings made during training sessions, rehearsals, workshops, or classes, which are distinct from final Showreel Scenes.

"Credit Note" means a credit issued by The Company to The Client which may be redeemed for any service or product offered by The Company within its validity period.

2. The Services

The Company provides the following categories of service:

• Screen Academy training programs (see Part B)
• Standalone Showreel Production (see Part C)
• Masterclasses, workshops, and intensive courses
• Online courses and digital training materials
• Other production services as agreed in writing

3. Compensation and Payment

The Client agrees to pay The Company the amount specified on the relevant checkout page, packages page, or enrolment agreement.

The Company accepts Visa, MasterCard, American Express, and direct bank transfer. Payments may also be collected via recurring direct debit through The Company's payment provider.

All prices advertised on The Company's website and checkout pages include 10% GST unless otherwise stated. The Company will, upon request, provide a Tax Invoice to The Client.

4. Refund Policy

Payments made to The Company are non-refundable except in the following limited circumstances:

• The Client has paid a deposit for a training program and chooses not to proceed within 24 hours of their intake interview; or
• Following the intake interview, The Company elects not to offer The Client a place.

In all other cases where The Client pays for a service but cancels or does not use the service, the amount paid (minus any applicable cancellation fees) will be issued as a Credit Note. Credit Notes are valid for 12 months from the date of issue and may be redeemed for any service or product offered by The Company.

Upon written request, The Company may, at its sole discretion, extend the validity of a Credit Note beyond the 12-month period. If not extended, the Credit Note will expire and no refund or further credit will be issued.

5. Late Payment and Interest

In the event that payment is not received by the due date, The Company reserves the right to charge interest at the 90-day Bank Bill Swap Bid Rate (as quoted on Reuters page BBSY at 10:45am) plus 5%, commencing from the due date in respect of all overdue amounts. Interest accrues daily until all monies owing are paid in full.

The Client shall also be liable to pay all expenses, including legal costs on a solicitor-and-own-client basis, incurred by The Company in obtaining remedy of any failure to pay.

6. Consent and Use of Image

The Company shall have the right to photograph, record, and otherwise produce, reproduce, transmit, exhibit, distribute, and publicise any and all acts, poses, plays, and appearances of The Client in connection with the Services.

The Company shall have the right to use The Client's name, likeness, photographic image, voice recordings, and all sound effects produced by The Client for the purposes of marketing, advertising, portfolio display, and promotional activities across any platform.

In the event The Client wishes to exclude specific materials from this release, or to limit the time period of such release, The Company and The Client may agree to such limitation in writing.

7. Ownership of Materials

The Company retains all rights to all original materials, data, video, audio, screenplays, schedules, manuals, and any other intellectual property originated by The Company in connection with the Services. All services, software, documents, and intellectual property used by The Company shall at all times be the sole property of The Company.

The Client acknowledges that The Company may use and modify existing materials for The Client's benefit and that The Client holds no rights to such materials beyond the licence granted under these Terms.

8. Licence of Materials

8.1 Showreel Scenes. Upon receipt of full and final payment, The Company grants The Client a non-exclusive, worldwide, perpetual licence to use all finished Showreel Scenes created for The Client for professional self-promotion purposes including showreels, casting submissions, personal websites, and social media.

In the event that The Client fails to pay any amounts owing, or initiates a credit card chargeback for amounts paid, The Company will immediately revoke The Client's licence. The Company reserves all rights to protect its ownership, including issuing DMCA notices and pursuing legal remedies.

8.2 Workshop Material. Workshop Material may not be shared online, distributed, uploaded to any platform, or disseminated in any form without the express written permission of both The Company AND every other individual who appears in the footage.

This restriction exists because workshop and rehearsal environments require all participants to feel free to take creative risks without concern that unfinished work will be made public. Breach of this clause may result in immediate removal from the program without refund.

The Company may use Workshop Material for internal training purposes, marketing, and promotional activities, on the same basis as Section 6 (Consent and Use of Image) above.

9. Delivery and Availability of Digital Content

All work delivered to The Client online — including Showreel Scenes, Workshop Material, websites created for The Client, and any other digital content — will remain available online and/or for download for a period of 12 months from the date of delivery.

After this 12-month period, content may cease to be available online or for download without notice. The Client is responsible for downloading and retaining copies of all delivered content within the 12-month availability window.

The Company may, at its discretion, continue to host content beyond the 12-month period, or offer continued hosting for an additional fee.

10. Final Delivery and Editorial Amends

All Showreel Scenes and Academy scenes delivered by The Company are considered final upon delivery.

The Company may, at its sole discretion, agree to make adjustments to delivered scenes. The cost of any such adjustments — including edit suite time, editor time, colour grading, and sound mixing — will be borne by The Client. The Company will provide a quotation before proceeding with any amendments.

This clause does not apply to technical defects. If The Company reasonably agrees that a delivered scene contains a technical defect, The Company will remedy the defect and provide an amended version at no additional cost to The Client.

If The Client has not requested any amendments within 14 days of delivery, The Company will consider the work finalised. After this time, raw footage (rushes) may no longer be available and further amendments may not be possible.

11. Costume and Make-Up

Costume and make-up are the sole responsibility of The Client. The Company may recommend independent hair and make-up contractors, which The Client may engage on their own behalf. The Company takes no responsibility for the work of any contractor engaged by The Client.

12. Proprietary Information

All information disclosed by one party to the other shall be deemed confidential and proprietary. This includes, without limitation, information regarding marketing, sales programs, pricing, customer lists, operating procedures, strategic plans, and intellectual property.

Both parties agree to hold all proprietary information in strict confidence and with no less care than they provide for their own confidential information.

This obligation does not apply to information that is: previously known to the receiving party; independently developed; acquired from a third party not under similar obligations; or in the public domain through no breach by the receiving party.

13. Limitation of Liability

The Company shall not be liable for any incidental, consequential, indirect, or special damages, or for any loss of profits or business interruption caused or alleged to have been caused by the performance or non-performance of the Services.

The Client agrees that, in the event The Company is determined to be liable for any loss, The Client's sole remedy is limited to a refund of payments made for the specific Services in question, less expenses paid to subcontractors or third parties.

The Company is not responsible for errors resulting from faulty or incomplete information supplied by The Client. The Client agrees not to seek damages in excess of contractually agreed limitations, directly or indirectly.

The Company shall not be liable to The Client for any costs, damages, or delays due to causes beyond its control.

14. No Guarantee

The Client confirms that it has entered into this agreement exclusively on the basis of its own enquiries and has not relied on any representations by The Company other than those specified in this agreement.

The Company warrants that it will act diligently and responsibly in provision of the Services. It does not warrant or guarantee any specific level of performance, career outcomes, agent representation, casting results, or other results. Examples of results obtained by other clients are for demonstrative purposes only and should not be construed as indicating any promised results.

15. Indemnity

The Client agrees to indemnify, defend, and hold harmless The Company and its officers and employees from and against any and all claims, actions, damages, liabilities, and expenses arising out of any breach of obligation, warranty, or representation under this agreement.

The Client shall indemnify The Company against all claims and expenses arising from uses for which The Client does not have rights or authority. The Client will be responsible for payment of any special licensing fees or royalty fees resulting from unauthorised use of video, film, graphics, music, design, or other content.

16. Handling of Disputes

If a dispute arises in connection with this agreement which cannot be resolved by the parties within 14 days, the nominated senior officers of both parties will meet and discuss in good faith with a view to resolving the dispute.

If the dispute remains unresolved, the parties agree to endeavour in good faith to settle the dispute by mediation administered by the Australian Commercial Disputes Centre before having recourse to litigation.

If The Client cancels credit card payments after the cooling-off period permitted by law and outlined in this agreement, this agreement is immediately terminated. The Company reserves the right to dispute such cancellation and pursue The Client for monies owed for services already performed but unpaid, at an hourly rate of $200 AUD (excluding GST) for all hours spent on The Client's project. The Company will provide an itemisation of hours upon request, and payment will be expected within 30 days.

If The Client does not pay for such work upon demand and within 30 days, The Company reserves the right to initiate legal action for breach of contract. If The Company is successful in any credit card cancellation dispute, The Company reserves the right to pursue The Client for all costs incurred in disputing or defending the cancellation.

17. General Provisions

17.1 Entire Agreement. This agreement is the final, complete, and exclusive agreement of the parties. No modification or amendment shall be effective unless in writing and signed by both parties.

17.2 Severability. If any provision of this agreement is held to be illegal, invalid, or unenforceable, such provision shall be fully severable and the remaining provisions shall remain in full force and effect.

17.3 Authority. The Client warrants that it is the exclusive owner of all materials provided to The Company and has authority to provide them for the purposes of this agreement. The Client's representative(s) warrant that they have authority to enter into this agreement.

17.4 Governing Law. This agreement is governed by the laws of the State of New South Wales, Australia. The parties agree that the proper venue for any legal action shall be the courts of the State of New South Wales.

B2. Payment Terms

Screen Academy fees are charged as a recurring weekly payment, one week in advance, at the rate specified at the time of enrolment. Payments are deducted automatically from The Client's nominated payment method by direct debit.

It is The Client's responsibility to ensure that their payment method remains valid and has sufficient funds for each weekly deduction.

Fees continue to be charged during scheduled breaks, off-weeks, and non-teaching periods, including the offsite/Zoom weeks that form part of the curriculum. The continuation of fees during these periods is communicated at the time of enrolment and reflected in the total course cost disclosed under Section B1.

In the event of a failed payment, The Client must rectify the payment within 7 days. If payment is not rectified, The Company reserves the right to suspend The Client's access to classes and withhold delivery of any produced content until all outstanding amounts are paid in full. A suspension for non-payment does not reduce or extinguish The Client's liability for the full course cost under Section B1.

B3. Cooling-Off Period

The Client may withdraw from a Screen Academy program within 24 hours of their intake interview and receive a full refund of any amounts paid.

After the 24-hour cooling-off period, the commitment to the full enrolment period described in Section B1 applies, and fees are non-refundable except as set out in Section B4.

B5. Attendance and Conduct

B5.1 Attendance. The Client is expected to attend all scheduled sessions. The Academy operates on a professional standard: a class session is treated with the same commitment as a call time on a professional set. Persistent non-attendance without reasonable cause may result in The Client's removal from the program. Removal for non-attendance does not reduce or extinguish The Client's liability for the full course cost under Section B1, and is treated for payment purposes in the same way as a withdrawal under Section B4.

B5.2 Illness. If The Client is unwell, they are asked not to attend class. The Company will provide resources to minimise disruption to their learning, and will make best endeavours to provide a video streaming link so The Client can watch the class remotely. Missed sessions due to illness do not reduce the fees payable or extend the enrolment period.

B5.3 Conduct. The Client is expected to behave professionally and respectfully toward all other participants, staff, and visitors at all times. The Company reserves the right to immediately remove any Client from the program — without refund, and without affecting the fee liability described in Section B1 — for:

• Behaviour that is disruptive, abusive, threatening, or intimidating
• Harassment or discrimination of any kind
• Behaviour that endangers the safety or wellbeing of any person
• Breach of the Workshop Material confidentiality provisions (see Section B6)
• Any conduct that, in The Company's reasonable opinion, is incompatible with the professional training environment

B6. Workshop Material — Confidentiality

The Client acknowledges that workshop and rehearsal sessions involve creative risk-taking in a private studio environment. To protect all participants, Workshop Material must not be shared online, distributed, uploaded to any platform, sent to any third party, or disseminated in any form whatsoever, except with the express written permission of The Company AND every other individual who appears in the footage.

This restriction applies to all recordings made during classes, workshops, rehearsals, and any training sessions that are not final Showreel Scene productions.

Breach of this clause is considered a serious violation and may result in immediate removal from the program without refund, in addition to any legal remedies available to The Company and affected individuals.

B7. Showreel Production Within the Academy

Showreel Scenes produced as part of the Screen Academy are subject to the same ownership, licensing, and editorial amends provisions as set out in Part A (Sections 7, 8.1, and 10).

In Phase 1 of the Screen Craft Intensive, scripts and scene partners are assigned by The Company as part of the curriculum. In Phase 2, The Client may propose their own script and, where practicable, their scene partner, subject to The Company's approval. The Company retains final discretion over all scene, script, and partner allocations at every stage.

B8. Masterclasses

Masterclasses offered by The Company may be included as part of Screen Academy enrolment or sold as standalone sessions to the public.

Enrolled Academy students attend masterclasses at no additional cost during their enrolment period. Public attendees pay the advertised fee.

Masterclass fees for public attendees are non-refundable. If a public attendee cannot attend, a Credit Note may be issued at The Company's discretion.

B10. No Guarantee of Industry Outcomes

The Screen Academy is a training program designed to develop screen acting skills and produce professional-quality showreel material. The Company does not guarantee agent representation, casting opportunities, auditions, employment, or any specific career outcome.

Any discussions of industry preparation, agent strategy, or career development provided during the program are educational in nature and do not constitute promises or guarantees.

C1. Services and Scope

The Company will provide the following Standalone Showreel services:

• Film video material of The Client's dramatic performance
• Edit material into professional Showreel Scenes per the specifications described on the checkout page
• Make finished material available to The Client via a downloadable online link
• Provide other services at its sole discretion as agreed in writing

C1.1 Scene Length. Each Standalone Showreel Scene is a maximum of 3 minutes in duration, which typically corresponds to approximately 3 pages of script when formatted to standard screenplay conventions. If The Client wishes to shoot scenes exceeding 3 minutes, additional fees for shooting and post-production will be quoted by The Company prior to the shoot. The Client must agree to these additional fees in writing before production proceeds.

C2. Payment Terms

Unless The Client has signed up for a Payment Plan, The Client agrees to pay 50% of the total cost at the time of booking and the remaining 50% balance prior to the agreed shoot date.

The Company will consider The Client's selected shoot date confirmed when either: The Client has paid in full; or The Client has paid 50% of the total cost; or The Client has set up a successful direct debit or credit card mandate and agreed to pay in instalments. Unless one of the above has occurred, The Client's shoot date is not confirmed and may not be available.

C2.1 Direct Debit Instalments. If The Client chooses to pay by direct debit in instalments: an amount equal to 50% of the total cost must have been received prior to the shoot date; all scheduled direct debit / credit card mandates must have succeeded prior to the shoot date; and if a direct debit is rejected due to insufficient funds, The Client must pay 100% of the total cost prior to the shoot date (or, if the shoot has already occurred, before delivery of any content).

C2.2 Non-Payment. In the event that payment is not received by the shoot date, the shoot will not proceed. Any and all video footage, photographs, sound recordings, and other assets remain the property of The Company and The Client is prohibited from using or dealing with this property in any way.

C3. Payment Plans

The Company may, at its sole discretion, offer The Client a Payment Plan under which the total cost is split into a number of weekly payments deducted automatically from The Client's bank account or credit card. Payment Plans may incur additional fees which are added to the cost of the Service. It is The Client's responsibility to ensure sufficient funds are available for each deduction.

In the event of a missed payment due to insufficient funds, The Company reserves the right to cancel The Client's booking and charge a fee equivalent to 20% of the total cost. If The Company elects not to cancel, it will only film with The Client and deliver content after 100% of the total cost (including fees) has been paid.

C4. Cancellation

The Client acknowledges that substantial resources are expended in preparation for each showreel project and that The Company remains liable for these costs when cancellations occur.

• Cancellation more than 14 days before the shoot date: cancellation fee of 30% of the total cost.
• Cancellation within 14 days of the shoot date: cancellation fee of 50% of the total cost.

The Company will issue a Credit Note equal to the amount paid, less the applicable cancellation fee. Refunds are not available for cancelled services.

C5. Reschedule

• The Client may reschedule at no cost within 48 hours of making their booking.
• Reschedule more than 14 days before the shoot date: reschedule fee of 10% of the total cost.
• Reschedule within 14 days of the shoot date: reschedule fee of 30% of the total cost.

C5.1 Illness. If The Client is feeling unwell, The Client agrees not to attend the shoot and to notify The Company as soon as possible. No reschedule fee will be charged if The Client provides a medical certificate or evidence of illness that reasonably prevents attendance. If a scene partner recommended by The Company is unable to attend due to illness, no reschedule fee will be charged.

C6. Post-Production

The Company will make best endeavours to complete post-production and deliver finished scenes within 14 days of the shoot. However, The Client acknowledges that post-production may on occasion take longer.

The Company will deliver only the full and final edited version of each scene. Raw footage (rushes) will not be provided to The Client.